How To Fix CRM_MKTPL_EAI168 - Possible to specify an average duration greater than zero

CRM_MKTPL_EAI168 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 168

• Message text: Possible to specify an average duration greater than zero

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI168 - Possible to specify an average duration greater than zero ?

  The SAP error message CRM_MKTPL_EAI168 indicates that there is an issue with the average duration specified in a marketing plan or campaign. Specifically, it suggests that the average duration cannot be set to a value greater than zero when it is not appropriate to do so.
  
  Cause:
  
  Incorrect Configuration: The error often arises when the average duration is set incorrectly in the marketing plan or campaign configuration. This could be due to a misunderstanding of the required input values.
  Business Logic Constraints: There may be business rules or logic that dictate that certain types of campaigns or plans cannot have an average duration greater than zero.
  Data Entry Error: It could also be a simple data entry error where the user mistakenly inputs a value that is not allowed.
  
  
  Solution:
  
  Review the Configuration: Check the marketing plan or campaign settings to ensure that the average duration is set correctly. If the campaign type does not support