How To Fix CRM_MKTPL_EAI142 - Product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 142

• Message text: Product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI142 - Product &1 does not exist ?

  The SAP error message CRM_MKTPL_EAI142 indicates that the product specified (denoted by &1) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate product data that is not available in the database.
  Causes:
  
  Incorrect Product ID: The product ID you are trying to use may be misspelled or incorrect.
  Product Not Created: The product may not have been created in the system yet.
  Product Deactivation: The product might exist but could be inactive or deactivated.
  Data Synchronization Issues: If you are working in a distributed environment, there may be synchronization issues between systems (e.g., between SAP CRM and SAP ERP).
  Authorization Issues: The user may not have the necessary permissions to view or access the product.
  
  Solutions:
  
  Verify Product ID: Double-check the product ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Product Existence: Use transaction codes like CRMD_ORDER or MM03 to search for the product in the system. If it does not exist, you may need to create it.
  Activate Product: If the product exists but is inactive, you may need to activate it. This can usually be done in the product master data.
  Data Synchronization: If you suspect synchronization issues, check the data transfer logs or use transaction codes like SMQ1 and SMQ2 to monitor queues for errors.
  Authorization Check: Ensure that the user has the necessary authorizations to access product data. You may need to consult with your SAP security team to verify this.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for CRM and product management to understand the data model and how products are managed within the system.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.