How To Fix CRM_MKTPL_EAI131 - Employee responsible &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 131

• Message text: Employee responsible &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI131 - Employee responsible &1 does not exist ?

  The SAP error message CRM_MKTPL_EAI131 indicates that the employee responsible (represented by the placeholder &1) does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when trying to assign or reference an employee in marketing or sales activities.
  Cause:
  
  Non-Existent Employee: The employee ID or personnel number you are trying to use does not exist in the SAP system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the employee ID.
  Inactive Employee: The employee might exist but is marked as inactive or has been deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the employee data.
  
  Solution:
  
  Verify Employee ID: Check the employee ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Employee Status: Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify if the employee exists and is active.
  Create Employee: If the employee does not exist, you may need to create a new employee record using transaction code PA40 (Personnel Actions) or through the appropriate HR module.
  Check Authorizations: Ensure that you have the necessary authorizations to access employee data. If not, contact your system administrator to grant the required permissions.
  Consult with HR: If you are unsure about the employee's status or existence, consult with your HR department for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 for managing employee data.
  Integration with HR: Understand how CRM integrates with the HR module, as employee data is often pulled from HR master data.
  Error Logs: Check the application logs or error logs for additional context or related errors that may provide more insight into the issue.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_EAI131 error and ensure that the employee responsible is correctly assigned in your CRM processes.