How To Fix CRM_MKTPL_EAI049 - Error on product category &1 for planning combination &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 049

  • Message text: Error on product category &1 for planning combination &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI049 - Error on product category &1 for planning combination &2 ?

    The SAP error message CRM_MKTPL_EAI049 typically indicates an issue related to product categories in the context of planning combinations within the SAP Customer Relationship Management (CRM) module. This error can arise during various processes, such as planning, data transfer, or integration scenarios.

    Cause:

    The error message usually occurs due to one or more of the following reasons:

    1. Invalid Product Category: The specified product category (&1) may not exist or may not be valid for the planning combination (&2) you are trying to use.
    2. Configuration Issues: There may be configuration issues in the product category settings or in the planning combination settings.
    3. Data Inconsistencies: There could be inconsistencies in the master data related to the product categories or planning combinations.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the specified product category or planning combination.

    Solution:

    To resolve the CRM_MKTPL_EAI049 error, you can take the following steps:

    1. Check Product Category:

      • Verify that the product category specified in the error message exists in the system and is correctly configured.
      • Ensure that the product category is active and not marked for deletion.
    2. Review Planning Combinations:

      • Check the planning combination specified in the error message to ensure it is valid and correctly set up.
      • Ensure that the planning combination is compatible with the product category.
    3. Data Consistency Check:

      • Perform a consistency check on the master data related to product categories and planning combinations.
      • Use transaction codes like SE11 to check the database tables for any inconsistencies.
    4. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access and modify the relevant product categories and planning combinations.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
    6. Contact SAP Support:

      • If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and product categories.
    • SAP Notes: Search for SAP Notes related to CRM_MKTPL_EAI049 in the SAP Support Portal for any patches or updates that may address the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.

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