How To Fix CRM_MKTPL_EAI006 - Product &1 has duplicate; provide the complete key

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 006

• Message text: Product &1 has duplicate; provide the complete key

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI006 - Product &1 has duplicate; provide the complete key ?

  The SAP error message CRM_MKTPL_EAI006 indicates that there is a duplicate entry for a product in the system, and it requires a complete key to identify the specific product. This error typically occurs in the context of data integration or data transfer processes, such as when importing or synchronizing product data in SAP CRM (Customer Relationship Management) or SAP Marketing.
  Cause:
  
  Duplicate Product Entries: The error arises when the system detects that the product you are trying to process already exists in the database with the same identifier or key.
  Incomplete Key Information: The system requires a complete key (which may include fields like product ID, version, or other identifiers) to uniquely identify the product. If the key is incomplete or incorrect, the system cannot determine which product is being referenced.
  Data Import Issues: This can happen during data import processes where the source data contains duplicates or when there are inconsistencies in the data being transferred.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., MARA for general material data) for existing entries of the product in question.
  Identify if there are indeed duplicate entries for the product.
  
  
  
  Provide Complete Key: 
  
  Ensure that the data being processed includes all necessary fields that make up the complete key for the product. This may include product ID, version, and other relevant identifiers.
  If you are using an interface or data upload tool, verify that the mapping of fields is correct and that all required fields are populated.
  
  
  
  Data Cleanup: 
  
  If duplicates are found, you may need to clean up the data by either deleting or merging duplicate entries, depending on your business requirements.
  Ensure that the data source does not contain duplicates before attempting to import or synchronize again.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the specific error message for additional context or updates that may provide further guidance.
  
  
  
  Error Handling in Interfaces: 
  
  If this error occurs during an interface process, consider implementing error handling to log and manage such errors effectively.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Model: Understand the data model of your SAP system, especially how products are defined and managed within the CRM module.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_EAI006 error and ensure that your product data is correctly processed in SAP.