How To Fix CRM_MKTPL_DEFAULTS049 - Enter the account type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 049

• Message text: Enter the account type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS049 - Enter the account type ?

  The SAP error message CRM_MKTPL_DEFAULTS049 with the description "Enter the account type" typically occurs in the SAP Customer Relationship Management (CRM) module when a user is trying to create or modify a marketing plan or related object, and the system requires an account type to be specified but it has not been provided.
  Cause:
  The error is triggered because the system expects an account type to be defined for the marketing plan or the object being processed. This is often a mandatory field that needs to be filled out to ensure that the marketing activities are associated with the correct type of account (e.g., customer, prospect, etc.).
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Fields: Ensure that you have filled in all required fields in the marketing plan or related object creation screen. Specifically, look for the field labeled "Account Type" or similar.
  
  
  Select an Account Type: If the account type field is empty, select the appropriate account type from the dropdown list. The options may include various account categories such as "Customer," "Prospect," etc.
  
  
  Review Configuration: If you are unsure about the available account types, you may need to check the configuration settings in the SAP system. This can usually be done by navigating to the relevant customizing settings in the SAP IMG (Implementation Guide).
  
  
  Consult Documentation: If you are still facing issues, refer to the SAP documentation or help files related to marketing planning in CRM for more detailed guidance.
  
  
  Contact Support: If the problem persists after ensuring that the account type is correctly entered, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning, such as CRMD_ORDER for managing marketing documents.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to create or modify marketing plans, as restrictions may also lead to errors.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address specific issues.
  
  By following these steps, you should be able to resolve the error and successfully enter the required account type in your marketing plan or related object.