How To Fix CRM_MKTPL_DEAL008 - Deal hierarchy could not be locked

CRM_MKTPL_DEAL008 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_DEAL - Deal Master messages

• Message number: 008

• Message text: Deal hierarchy could not be locked

What causes this issue?

You want to change a deal that is either:
Being edited by another user
Has a hierarchy with at least one of its subordinate deals being edited
by another user

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The deal cannot be edited if it is already locked or if the changes
cannot be propagated to all of its subordinate deals.

How to fix this error?

Try again later or ask the other user to stop editing the deal.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEAL008 - Deal hierarchy could not be locked ?

  The SAP error message CRM_MKTPL_DEAL008 indicates that the deal hierarchy could not be locked. This typically occurs in the context of marketing or sales deal management within the SAP Customer Relationship Management (CRM) module. The error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Concurrent Access: Another user or process may be accessing or modifying the deal hierarchy at the same time, leading to a locking conflict.
  System Performance Issues: If the system is experiencing performance issues, it may not be able to lock the deal hierarchy in a timely manner.
  Database Locking: There may be database locks that prevent the deal hierarchy from being accessed or modified.
  
  Configuration Issues: Incorrect configuration settings in the CRM system could lead to locking issues.
  Transaction Errors: Errors in the transaction being executed may also lead to this locking issue.
  
  Solutions:
  
  Check for Concurrent Users: Verify if other users are currently accessing