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How To Fix CRM_MKTPL_CRMR_IF020 - No rebate recipient is defined for the rebate(s)


CRM_MKTPL_CRMR_IF020 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTPL_CRMR_IF - Marketing/CRMR: Integration

  • Message number: 020

  • Message text: No rebate recipient is defined for the rebate(s)

  • Show details Hide details
  • What causes this issue?

    No rebate recipient is defined for the rebate(s) you want to generate.

    System Response

    The system cannot determine the rebate recipient.

    How to fix this error?

    Define a rebate recipient either by implementing the BAdI
    CRM_MKTPL_CRMR_
    Customizing for Customer Relationship Management, by choosing <LS>Trade
    Promotion Management -> Trade Promotions -> Condition Maintenance -> CRM
    Rebate Processing</>).

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CRM_MKTPL_CRMR_IF020 - Details

  • The SAP error message CRM_MKTPL_CRMR_IF020 indicates that there is no rebate recipient defined for the rebate(s) in the system. This error typically occurs in the context of rebate processing within the SAP Customer Relationship Management (CRM) module, particularly when trying to create or process rebates without having the necessary recipient information.
    
    Cause: Missing Rebate Recipient: The most common cause of this error is that the rebate agreement does not have a defined recipient. This could be due to incorrect or incomplete data entry when creating the rebate agreement. Incorrect Configuration: The system may not be properly configured to recognize the rebate recipient, which can happen if the necessary master data is not set up correctly. Data Inconsistencies: There may be inconsistencies in the master data related to customers or vendors that are supposed to be the rebate recipients. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or assign rebate recipients.
    Solution: Define

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