How To Fix CRM_MKTPL_CRMR_IF016 - Condition record not in an internal format

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CRMR_IF - Marketing/CRMR: Integration

• Message number: 016

• Message text: Condition record not in an internal format

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CRMR_IF016 - Condition record not in an internal format ?

  The SAP error message CRM_MKTPL_CRMR_IF016 indicates that there is an issue with the condition record not being in the expected internal format. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with marketing planning or condition records.
  Cause:
  
  Data Format Issues: The condition record may not be formatted correctly or may be missing required fields.
  Inconsistent Data: There could be inconsistencies in the data stored in the database, such as missing or incorrect entries.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the condition records properly.
  Transport Issues: If the condition records were transported from one system to another (e.g., from development to production), they may not have been transported correctly.
  
  Solution:
  
  Check Condition Records: Verify the condition records in the system to ensure they are correctly defined and formatted. You can do this by navigating to the relevant transaction codes (e.g., VK11 for creating condition records).
  Data Consistency Check: Run consistency checks on the condition records to identify any discrepancies. This can often be done using standard SAP reports or transaction codes.
  Review Custom Code: If there are any custom developments, review the code to ensure it is correctly handling the condition records. Debugging may be necessary to identify where the issue arises.
  Transport Validation: If the issue arose after a transport, check the transport logs and validate that all necessary objects were included and correctly transported.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Consult Documentation: Review the SAP documentation for the specific module you are working with to ensure that all prerequisites and configurations are met.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and CRMD_ORDER for CRM order management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_CRMR_IF016 error message.