How To Fix CRM_MKTPL_CRMR_IF002 - No rebate type is associated to trade spends

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CRMR_IF - Marketing/CRMR: Integration

• Message number: 002

• Message text: No rebate type is associated to trade spends

What causes this issue?

There is no rebate type assigned to any of the trade spend combinations
defined for the trade promotion.

System Response

The system cannot determine a rebate type for the trade spends.

How to fix this error?

In Customizing assign rebate types to your trade spends (<ZK>Customer
Relationship Management -> Marketing -> Marketing Planning and Campaign
Management -> Condition Maintenance -> CRM Rebate Processing ->
Determine Rebate Type in a Trade Promotion</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CRMR_IF002 - No rebate type is associated to trade spends ?

  The SAP error message CRM_MKTPL_CRMR_IF002 indicates that there is no rebate type associated with the trade spends in the system. This error typically arises in the context of managing trade promotions and rebates within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the rebate type has not been defined or linked to the trade spend in the system.
  Incorrect Master Data: The master data for the trade spend may not have the necessary associations or configurations set up correctly.
  Inconsistent Data: There may be inconsistencies in the data entered for the trade spend, such as missing fields or incorrect values.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Rebate Type Configuration:
  
  Navigate to the configuration settings for rebates in SAP.
  Ensure that the rebate types are defined correctly in the system.
  Go to the transaction code SPRO and follow the path: 
  
  SAP Customizing Implementation Guide > Sales and Distribution > Basic Functions > Rebates > Define Rebate Types.
  
  
  Verify that the rebate types you intend to use are properly configured.
  
  
  
  Link Rebate Type to Trade Spend:
  
  Ensure that the trade spend document is linked to a valid rebate type.
  Check the trade spend document in the CRM system and confirm that the rebate type field is populated correctly.
  
  
  
  Review Master Data:
  
  Check the master data for the customer or product associated with the trade spend.
  Ensure that all necessary fields are filled out and that the rebate type is correctly assigned.
  
  
  
  Data Consistency Check:
  
  Run any data consistency checks available in the system to identify and rectify any discrepancies.
  Use transaction codes like SE16 or SE11 to view the relevant tables and check for missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on configuring rebates and trade spends.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MKTPL, and SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify rebate types and trade spends.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.