How To Fix CRM_MKTPL_CPG_FM402 - Cannot read funds collection for campaign &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CPG_FM -

• Message number: 402

• Message text: Cannot read funds collection for campaign &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CPG_FM402 - Cannot read funds collection for campaign &1 ?

  The SAP error message CRM_MKTPL_CPG_FM402 indicates that the system is unable to read the funds collection for a specific marketing campaign identified by the campaign ID &1. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with marketing campaigns and their associated budget or funds management.
  Causes:
  
  Missing or Incomplete Configuration: The funds management configuration for the campaign may not be set up correctly. This could include missing settings in the campaign or in the funds management module.
  Campaign Not Active: The campaign may not be active or may have been archived, leading to the inability to access its funds.
  Authorization Issues: The user may not have the necessary authorizations to access the funds collection for the specified campaign.
  Data Inconsistencies: There may be inconsistencies or corruption in the underlying data related to the campaign or funds management.
  Technical Issues: There could be technical issues such as database connectivity problems or issues with the underlying SAP system.
  
  Solutions:
  
  Check Campaign Status: Verify that the campaign is active and has not been archived. You can do this by checking the campaign details in the CRM system.
  Review Configuration: Ensure that the funds management configuration for the campaign is complete and correct. This may involve checking settings in the campaign profile and related funds management settings.
  User Authorizations: Confirm that the user encountering the error has the necessary authorizations to access the funds collection for the campaign. This may require coordination with your SAP security team.
  Data Consistency Check: Run consistency checks on the campaign and funds management data to identify and resolve any inconsistencies.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view campaign details or S_ALR_87013558 for budget reports.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM marketing and funds management for best practices and configuration guidelines.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.