How To Fix CRM_MKTPL_CPG_FM351 - Marketing project is not available; ERP amounts cannot be posted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CPG_FM -

• Message number: 351

• Message text: Marketing project is not available; ERP amounts cannot be posted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CPG_FM351 - Marketing project is not available; ERP amounts cannot be posted ?

  The SAP error message "CRM_MKTPL_CPG_FM351 Marketing project is not available; ERP amounts cannot be posted" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the marketing project that is being referenced in a transaction. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Marketing Project Not Active: The marketing project you are trying to access may not be active or may have been deleted.
  Incorrect Project ID: The project ID being referenced may be incorrect or does not exist in the system.
  Integration Issues: There may be issues with the integration between SAP CRM and SAP ERP, leading to the inability to post amounts.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing project.
  Data Consistency Issues: There may be inconsistencies in the data between the CRM and ERP systems.
  
  Solutions:
  
  Check Project Status: Verify that the marketing project is active and has not been archived or deleted. You can do this by navigating to the marketing project in the CRM system.
  Validate Project ID: Ensure that the project ID you are using is correct and exists in the system. You can search for the project in the CRM system to confirm.
  Review Integration Settings: Check the integration settings between SAP CRM and SAP ERP to ensure that they are correctly configured. This may involve checking middleware settings or RFC connections.
  User Authorizations: Ensure that the user has the necessary authorizations to access and post to the marketing project. This may require coordination with your SAP security team.
  Data Consistency Check: Run consistency checks to ensure that the data between CRM and ERP is synchronized. This may involve checking for any inconsistencies in the database or using transaction codes like SM21 for logs.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing projects and SE11 for checking database tables.
  SAP Documentation: Refer to the official SAP documentation for CRM and ERP integration for more detailed guidance on managing marketing projects.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the transaction you were attempting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.