How To Fix CRM_MKTPL_COUP010 - Coupon attributes of marketing project '&1' are incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COUP - Messages for Coupon Assignments

• Message number: 010

• Message text: Coupon attributes of marketing project '&1' are incomplete

What causes this issue?

The attributes of marketing project '&V1&' of campaign type <ZK>Coupon:
Internal Clearing</> are incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid coupon code.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COUP010 - Coupon attributes of marketing project '&1' are incomplete ?

  The SAP error message CRM_MKTPL_COUP010 indicates that there are incomplete attributes for a coupon associated with a marketing project in the SAP Customer Relationship Management (CRM) system. This error typically arises when certain required fields or settings for the coupon are not properly filled out or configured.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Required Fields: Certain mandatory fields for the coupon are not filled in. This could include fields like coupon type, validity period, or discount amount.
  Incorrect Configuration: The coupon may not be configured correctly in the marketing project, leading to incomplete attributes.
  Data Inconsistencies: There may be inconsistencies in the data related to the coupon or marketing project, such as references to non-existent or inactive objects.
  Authorization Issues: The user may not have the necessary permissions to view or edit the coupon attributes.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Coupon Attributes:
  
  Navigate to the marketing project in question and review the coupon attributes.
  Ensure that all required fields are filled out correctly. This includes checking for mandatory fields that may be marked with an asterisk (*) or indicated in the documentation.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the coupon in the marketing project. Ensure that the coupon type and other settings are correctly defined.
  
  
  
  Data Consistency Check:
  
  Check for any inconsistencies in the data related to the coupon. Ensure that all referenced objects (like products, customers, etc.) are valid and active.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the coupon attributes. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the required attributes for coupons in marketing projects.
  
  
  
  Testing:
  
  After making the necessary changes, test the marketing project again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access marketing projects or CRMD_ORDERADM_H for administrative tasks related to orders.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_COUP010 error message in your SAP system.