How To Fix CRM_MKTPL_COUP005 - Coupon attribute Clearing House of marketing project '&1' is incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_COUP - Messages for Coupon Assignments

  • Message number: 005

  • Message text: Coupon attribute Clearing House of marketing project '&1' is incorrect

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  • What causes this issue?

    The coupon attribute "Clearing House" of the marketing project '
    <(>&<)>V1&' is incorrect.

    System Response

    Depending on the status of the marketing project, saving is prevented.

    How to fix this error?

    Select one of the values proposed.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_COUP005 - Coupon attribute Clearing House of marketing project '&1' is incorrect ?

    The SAP error message CRM_MKTPL_COUP005 indicates that there is an issue with the "Clearing House" attribute of a coupon in a marketing project. This error typically arises when the specified clearing house is either not defined, not valid, or does not meet the required criteria for the marketing project.

    Cause:

    1. Invalid Clearing House: The clearing house specified in the marketing project may not exist in the system or may not be correctly configured.
    2. Missing Configuration: The clearing house may not be set up properly in the system, leading to the inability to process the coupon.
    3. Inconsistent Data: There may be inconsistencies in the data related to the clearing house or the marketing project.
    4. Authorization Issues: The user may not have the necessary permissions to access or modify the clearing house settings.

    Solution:

    1. Check Clearing House Configuration:

      • Navigate to the configuration settings for the clearing house in the SAP system.
      • Ensure that the clearing house is defined and active.
    2. Validate the Clearing House:

      • Verify that the clearing house ID used in the marketing project is correct and exists in the system.
      • Check for any typos or incorrect entries in the clearing house field.
    3. Review Marketing Project Settings:

      • Ensure that the marketing project is correctly set up and that all required attributes, including the clearing house, are filled out properly.
    4. Authorization Check:

      • Confirm that the user has the necessary authorizations to access and modify the clearing house settings.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on setting up and managing clearing houses in marketing projects.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access marketing project details.
    • Customizing Settings: The clearing house settings can often be found under the customizing path for marketing in the SAP system.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_COUP005 error message.

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