How To Fix CRM_MKTPL_COUP001 - Coupon attribute Family Code of marketing project '&1' is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COUP - Messages for Coupon Assignments

• Message number: 001

• Message text: Coupon attribute Family Code of marketing project '&1' is incorrect

What causes this issue?

The coupon attribute <ZK>Family Code</> of marketing project '&V1&' is
incorrect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help to select a valid family code.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COUP001 - Coupon attribute Family Code of marketing project '&1' is incorrect ?

  The SAP error message CRM_MKTPL_COUP001 indicates that there is an issue with the "Family Code" attribute of a coupon in a marketing project. This error typically arises when the Family Code specified for a coupon does not match the expected values or is not defined correctly in the system.
  Cause:
  
  Incorrect Family Code: The Family Code entered for the coupon may not exist in the system or may be misspelled.
  Configuration Issues: The Family Code may not be properly configured in the marketing project settings.
  Data Inconsistency: There may be inconsistencies in the data related to the Family Code, such as it being inactive or deleted.
  Authorization Issues: The user may not have the necessary permissions to access or modify the Family Code.
  
  Solution:
  
  Verify Family Code: Check the Family Code entered for the coupon. Ensure that it is correct and exists in the system.
  Check Configuration: Go to the marketing project configuration and verify that the Family Code is correctly set up and linked to the appropriate coupons.
  Data Validation: Ensure that the Family Code is active and has not been deleted or marked as inactive.
  User Permissions: Confirm that the user has the necessary authorizations to access and modify the Family Code.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to set up and manage Family Codes in marketing projects.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage marketing projects and coupons.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_COUP001 error message.