How To Fix CRM_MKTPL_COND_IF097 - Business partner &1 was disregarded from the condition generation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 097

• Message text: Business partner &1 was disregarded from the condition generation

What causes this issue?

The business partner is not assigned to a sales organization or it is
assigned to a different sales organization from the marketing project.

System Response

Condition generation disregards the business partner.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF097 - Business partner &1 was disregarded from the condition generation ?

  The SAP error message CRM_MKTPL_COND_IF097 indicates that a specific business partner (BP) was disregarded during the condition generation process in the SAP CRM system. This typically occurs in the context of marketing planning or condition management, where certain business partners may not meet the criteria for inclusion in a particular condition or pricing determination.
  Cause:
  The error can be caused by several factors, including:
  
  
  Business Partner Status: The business partner may be inactive or not properly set up in the system. If the BP is marked as inactive, it will not be considered for condition generation.
  
  
  Selection Criteria: The selection criteria defined for the condition generation may exclude the business partner. This could be due to specific filters or settings in the marketing planning or condition management configuration.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data related to the business partner, such as missing addresses, contact information, or other required fields.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or include the business partner in the condition generation process.
  
  
  Configuration Settings: The configuration settings for condition generation may not be set up to include certain types of business partners or may have specific rules that exclude them.
  
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Business Partner Status: Verify that the business partner is active and properly configured in the system. You can do this by navigating to the business partner master data and checking its status.
  
  
  Review Selection Criteria: Examine the selection criteria used for condition generation. Ensure that the business partner meets all the necessary conditions to be included.
  
  
  Validate Data Completeness: Ensure that all required fields for the business partner are filled out correctly. This includes checking for any missing or inconsistent data.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to include the business partner in the condition generation process.
  
  
  Configuration Review: Review the configuration settings related to condition generation in the SAP CRM system. Ensure that the settings allow for the inclusion of the business partner in question.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the condition generation process and any related configuration settings.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage business partner data or CRMD_ORDER for managing marketing documents.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to include the business partner in the condition generation process.