How To Fix CRM_MKTPL_COND_IF088 - Condition records could not be locked, date shifting was aborted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 088

• Message text: Condition records could not be locked, date shifting was aborted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF088 - Condition records could not be locked, date shifting was aborted ?

  The SAP error message CRM_MKTPL_COND_IF088 indicates that condition records could not be locked, and as a result, the date shifting process was aborted. This error typically occurs in the context of marketing planning or condition management within the SAP CRM (Customer Relationship Management) module.
  Causes:
  
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing the condition records that you are trying to modify. SAP locks records to prevent data inconsistencies when multiple users attempt to change the same data simultaneously.
  
  
  Database Lock Issues: There may be issues with database locks that are not being released properly, leading to a situation where the system cannot lock the required records.
  
  
  Authorization Issues: The user may not have the necessary authorizations to lock the condition records, which can lead to this error.
  
  
  System Performance: If the system is under heavy load, it may take longer to acquire locks, leading to timeouts and subsequent errors.
  
  
  Solutions:
  
  
  Check for Concurrent Users: Verify if other users are currently accessing the same condition records. If so, you may need to wait until they finish their operations.
  
  
  Release Locks: Use transaction code SM12 to check for and release any unnecessary locks on the condition records. This transaction allows you to view and delete locks held by users.
  
  
  Retry the Operation: After ensuring that no other users are accessing the records, try to perform the date shifting operation again.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  System Performance Monitoring: Monitor the system performance to ensure that it is not overloaded. If the system is slow, consider optimizing performance or scheduling heavy operations during off-peak hours.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to manage locks), SE11 (to view database tables), and SE80 (to access the Object Navigator).
  SAP Documentation: Review the official SAP documentation for CRM and condition management for more context on how condition records are managed and locked.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.