How To Fix CRM_MKTPL_COND_IF082 - Condition failed; unsupported scale base type in condition customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 082

• Message text: Condition failed; unsupported scale base type in condition customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF082 - Condition failed; unsupported scale base type in condition customizing ?

  The SAP error message CRM_MKTPL_COND_IF082 indicates that there is a problem with the condition customizing in the SAP CRM Marketing module. Specifically, it suggests that there is an unsupported scale base type in the condition configuration. This error typically arises when the system encounters a condition that is not properly defined or is incompatible with the expected data types.
  Cause:
  
  
  Unsupported Scale Base Type: The error usually occurs when a condition is defined with a scale base type that is not supported by the system. This can happen if the condition type is incorrectly configured or if there are inconsistencies in the data types used in the condition.
  
  
  Configuration Issues: There may be issues in the customizing settings for the condition types, such as missing or incorrect entries in the condition tables.
  
  
  Data Inconsistencies: If the data being processed does not match the expected format or type defined in the condition, it can lead to this error.
  
  
  Solution:
  
  
  Check Condition Type Configuration:
  
  Go to the condition type configuration in the SAP system (Transaction code: SPRO).
  Navigate to the relevant area for condition types and check the settings for the condition type that is causing the error.
  Ensure that the scale base type is correctly defined and supported.
  
  
  
  Review Condition Records:
  
  Check the condition records associated with the condition type. Ensure that the data entered is valid and matches the expected format.
  If necessary, delete or correct any invalid records.
  
  
  
  Adjust Data Types:
  
  If you have custom developments or enhancements, ensure that the data types used in the conditions are compatible with the standard SAP data types.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for the specific condition type to understand the expected configuration and data types.
  
  
  
  Testing:
  
  After making changes, test the condition to ensure that the error no longer occurs.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for customizing settings.
  CRMD_ORDER for managing CRM orders and conditions.
  
  
  
  SAP Help Portal: You can refer to the SAP Help Portal for detailed documentation on CRM Marketing and condition management.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.