How To Fix CRM_MKTPL_COND_IF052 - No condition records could be obtained for the marketing project

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 052

• Message text: No condition records could be obtained for the marketing project

What causes this issue?

No discounts corresponding to certain conditions could be retrieved for
the marketing project.

System Response

The system issues a warning message.

How to fix this error?

If the message is issued while copying a marketing project that has
discounts that are not of type <LB>Pricing</> or <LB>Free Goods,</> the
discounts are not copied. The conditions must be generated for the
copied marketing project. If the message is issued while performing
another function, contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF052 - No condition records could be obtained for the marketing project ?

  The SAP error message CRM_MKTPL_COND_IF052 indicates that the system could not retrieve any condition records for the specified marketing project. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or process marketing conditions related to a marketing project.
  Causes:
  
  
  Missing Condition Records: The most common cause is that there are no condition records created for the marketing project in question. This could be due to oversight during the setup process.
  
  
  Incorrect Configuration: The configuration settings for the marketing project may not be set up correctly, leading to the inability to fetch the relevant condition records.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the condition records.
  
  
  Data Inconsistencies: There may be inconsistencies or errors in the data that prevent the system from retrieving the condition records.
  
  
  Project Status: The status of the marketing project may not allow for the retrieval of condition records (e.g., if the project is not yet active).
  
  
  Solutions:
  
  
  Check Condition Records: Verify that the condition records for the marketing project exist. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  
  
  Create Missing Records: If no condition records exist, create them as needed. Ensure that all required fields are filled out correctly.
  
  
  Review Configuration: Check the configuration settings for the marketing project to ensure they are set up correctly. This may involve reviewing the customizing settings in the SAP system.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the condition records. This may involve checking user roles and permissions.
  
  
  Project Status Review: Confirm that the marketing project is in an appropriate status that allows for the retrieval of condition records. If necessary, change the status of the project.
  
  
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the data that may be causing the issue.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_INDEX for managing marketing projects and condition records.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  
  
  Documentation: Review SAP documentation related to marketing projects and condition records for best practices and troubleshooting steps.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.