How To Fix CRM_MKTPL_COND_IF049 - Condition record for product &1 currently locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 049

• Message text: Condition record for product &1 currently locked by &2

What causes this issue?

Another user is currently editing a similar condition record for product
&V1&. The condition type is &V3&, the condition table &V4&.

System Response

The system cannot create a condition record for product &V1&.

How to fix this error?

Contact user &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF049 - Condition record for product &1 currently locked by &2 ?

  The SAP error message CRM_MKTPL_COND_IF049 indicates that a condition record for a specific product (denoted by &1) is currently locked by another user or process (denoted by &2). This typically occurs in the context of marketing or condition management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user is currently editing or processing the condition record for the specified product. SAP locks the record to prevent data inconsistencies.
  Long-running Transactions: If a transaction is taking a long time to complete, it may hold the lock longer than expected.
  System Issues: Occasionally, system issues or bugs can lead to records being locked unintentionally.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user or process to complete their transaction. After a short period, try accessing the condition record again.
  Identify the Lock: If you have the necessary authorizations, you can check which user or process is holding the lock. You can do this using transaction code SM12 (Display and Delete Locks). Look for the lock entry related to the product in question.
  Contact the User: If you identify the user holding the lock, you can reach out to them to understand their activity and when they expect to release the lock.
  Release the Lock: If the lock is no longer valid (e.g., the user has logged off unexpectedly), you may need to delete the lock entry using transaction code SM12. Be cautious with this approach, as it can lead to data inconsistencies if the other user is still working on the record.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if any jobs are running that might be affecting the condition record.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level to ensure data integrity.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify condition records.
  Performance Monitoring: If locks are a frequent issue, consider monitoring system performance and user activity to identify potential bottlenecks or areas for improvement.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to locking behavior in your version of SAP CRM.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_COND_IF049 error and manage condition records effectively.