How To Fix CRM_MKTPL_COND_IF032 - Determine expansion of overlapping conflicts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 032

• Message text: Determine expansion of overlapping conflicts

What causes this issue?

There have been overlap conflicts when generating campaign determination
conditions. How these conflicts should be resolved is not clear (see
<DS:DE.CRM_MKTPL_CONFL_RES>Resolution of Overlap Conflicts</>).

System Response

The system cannot generate campaign determination conditions.

How to fix this error?

Make the settings for resolving overlap conflicts under
<DS:SIMG.CRM_MKTPL_GEN>Define Condition Generation</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF032 - Determine expansion of overlapping conflicts ?

  The SAP error message CRM_MKTPL_COND_IF032 typically occurs in the context of marketing planning and is related to the determination of overlapping conflicts in marketing conditions. This error indicates that there are conflicting conditions in the marketing plan that need to be resolved before proceeding.
  Cause:
  The error is usually caused by:
  
  Overlapping Conditions: There are multiple marketing conditions that overlap in terms of their validity periods or criteria, leading to conflicts.
  Incorrect Configuration: The configuration of marketing conditions may not be set up correctly, leading to conflicts in the rules defined.
  Data Inconsistencies: There may be inconsistencies in the data entered for marketing conditions, such as dates, target groups, or other criteria.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Marketing Conditions:
  
  Check the marketing conditions that are defined in the system. Look for any overlapping validity periods or criteria that may be causing the conflict.
  Ensure that each condition has a unique set of criteria and does not overlap with others.
  
  
  
  Adjust Validity Periods:
  
  If you find overlapping conditions, adjust the validity periods of the marketing conditions to ensure they do not conflict with each other.
  
  
  
  Check Configuration:
  
  Review the configuration settings for marketing conditions in the SAP system. Ensure that the settings are correctly defined and do not lead to conflicts.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all entries related to marketing conditions are accurate and do not have any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing marketing conditions and resolving conflicts.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance in diagnosing and resolving the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing conditions and CRMD_ORDERADM_H for accessing order management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Training and Documentation: Consider training sessions or documentation on marketing planning in SAP CRM to better understand how to manage conditions effectively.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_COND_IF032 error in your SAP system.