How To Fix CRM_MKTPL_CLDR_QUERY007 - Query was not saved: Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CLDR_QUERY - Messages for Calendar Query

• Message number: 007

• Message text: Query was not saved: Internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CLDR_QUERY007 - Query was not saved: Internal error occurred ?

  The SAP error message CRM_MKTPL_CLDR_QUERY007: Query was not saved: Internal error occurred typically indicates that there is an issue with saving a query in the SAP CRM Marketing Planning module. This error can arise due to various reasons, including data inconsistencies, system configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being used in the query, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary permissions to save queries in the system.
  System Configuration: There may be configuration issues in the CRM system that prevent the query from being saved.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  Software Bugs: There may be bugs in the version of SAP CRM you are using that affect query saving functionality.
  
  Solutions:
  
  Check Data: Review the data being used in the query for any inconsistencies or missing entries. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to create and save queries. This can be done by checking the user roles and permissions in the SAP system.
  System Configuration: Consult with your SAP Basis or system administrator to check for any configuration issues that might be affecting the query saving process.
  Database Check: Perform a database check to ensure there are no locks or corruption issues. This may involve running database consistency checks or consulting with your database administrator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Error Logs: Review the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the internal error.
  Recreate the Query: If the issue persists, try recreating the query from scratch to see if the problem is related to a specific configuration or data entry.
  
  Related Information:
  
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the actions leading up to the error.
  Community Forums: Check SAP community forums or user groups for similar issues and potential solutions shared by other users.
  Documentation: Review the official SAP documentation for the CRM Marketing Planning module for any specific guidelines or troubleshooting steps related to query management.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message CRM_MKTPL_CLDR_QUERY007.