How To Fix CRM_MKTPL_CLDR_QUERY004 - Query & could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CLDR_QUERY - Messages for Calendar Query

• Message number: 004

• Message text: Query & could not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CLDR_QUERY004 - Query & could not be deleted ?

  The SAP error message "CRM_MKTPL_CLDR_QUERY004: Query & could not be deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete a marketing query that is either in use or has dependencies that prevent its deletion.
  Causes:
  
  In Use: The query is currently being used in a marketing plan, campaign, or other related objects.
  Dependencies: There may be other objects or data that depend on the query, making it impossible to delete without first addressing those dependencies.
  Authorization Issues: The user may not have the necessary permissions to delete the query.
  System Lock: The query might be locked by another user or process, preventing deletion.
  
  Solutions:
  
  Check Usage: Verify if the query is being used in any active marketing plans or campaigns. If it is, you will need to remove it from those plans before attempting to delete it.
  Review Dependencies: Look for any dependencies that might be linked to the query. This can include reports, dashboards, or other queries that reference it.
  Authorization Check: Ensure that the user attempting to delete the query has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
  Unlock the Query: If the query is locked, you may need to wait for the lock to be released or contact the user who has it locked to request that they release it.
  Use Transaction Codes: Utilize transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any related objects that might be preventing deletion.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM marketing queries for any specific instructions or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage queries and marketing plans.
  User Roles: Review user roles and authorizations in your SAP system to ensure proper access levels for managing marketing queries.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.