How To Fix CRM_MKTPL_CLDR_LIST004 - The line required is currently locked by another user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CLDR_LIST - Special Messages for List Issue from Event Calendar

  • Message number: 004

  • Message text: The line required is currently locked by another user

  • Show details Hide details
  • What causes this issue?

    You have tried to change a row to display mode but it is blocked by
    someone else.

    System Response

    The selected line is currently blocked by another user.

    How to fix this error?

    Wait a moment and then try again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CLDR_LIST004 - The line required is currently locked by another user ?

    The SAP error message CRM_MKTPL_CLDR_LIST004 indicates that a specific line or entry in the system is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a conflict.

    Cause:

    1. Concurrent Access: Another user is currently editing or has locked the line you are trying to access.
    2. Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
    3. System Configuration: Certain configurations in the system may lead to more frequent locking scenarios, especially in high-traffic environments.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for a few moments and then try to access the line again. The lock will be released once the other user completes their task.
    2. Identify the Lock: If you have the necessary permissions, you can check which user has locked the entry:
      • Use transaction code SM12 to view and manage locks. You can see the list of locks and identify the user who has locked the entry.
    3. Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release the lock or if they are done with their task.
    4. Release the Lock: If the lock is no longer needed (e.g., the user has logged off unexpectedly), you can manually delete the lock using transaction SM12. However, this should be done with caution and typically requires appropriate authorizations.
    5. Check for System Issues: If this error occurs frequently, it may be worth investigating if there are underlying system issues or if the locking mechanism needs to be optimized.

    Related Information:

    • Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are generally used to prevent data inconsistencies when multiple users are accessing the same data.
    • User Training: Ensure that users are trained on how to properly exit transactions to avoid leaving locks in the system.
    • Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to locking issues.

    If the problem persists or if you encounter this error frequently, it may be beneficial to consult with your SAP Basis team or technical support for further investigation and resolution.

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