How To Fix CRM_MKTPL_CLDR_LINKS004 - TP &1 and marketing project &2 are not linked;TP &1 will not be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CLDR_LINKS - message class for marketing object links

  • Message number: 004

  • Message text: TP &1 and marketing project &2 are not linked;TP &1 will not be changed

  • Show details Hide details
  • What causes this issue?

    Campaign or campaign element &V2& is not assigned to trade promotion or
    trade promotion element &V1&.

    System Response

    The system will not change trade promotion or trade promotion element
    &V1&.

    How to fix this error?

    In order to separate campaign or campaign element &V2& and trade
    promotion or trade promotion element &V1&, you have to select the right
    campaign or campaign element.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CLDR_LINKS004 - TP &1 and marketing project &2 are not linked;TP &1 will not be changed ?

    The SAP error message CRM_MKTPL_CLDR_LINKS004 indicates that there is an issue with the linkage between a target group (TP) and a marketing project in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the target group (TP) and the marketing project are not linked, which prevents any changes from being made to the target group.

    Cause:

    The error typically arises due to one of the following reasons:

    1. Missing Linkage: The target group (TP) has not been properly linked to the specified marketing project. This could happen if the target group was created independently of the marketing project or if the linkage was removed or not established.
    2. Incorrect Configuration: There may be configuration issues in the CRM system that prevent the linkage from being recognized.
    3. Authorization Issues: The user may not have the necessary permissions to view or modify the linkage between the target group and the marketing project.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Linkage:

      • Navigate to the marketing project in question and verify if the target group (TP) is indeed linked to it.
      • If the linkage is missing, you will need to link the target group to the marketing project. This can typically be done in the marketing project management area of SAP CRM.
    2. Link Target Group to Marketing Project:

      • Go to the marketing project in the SAP CRM system.
      • Look for an option to manage or edit linked target groups.
      • Add the target group (TP) to the marketing project.
    3. Review Authorizations:

      • Ensure that you have the necessary authorizations to make changes to the target group and marketing project.
      • If you do not have the required permissions, contact your system administrator to obtain the necessary access.
    4. Consult Documentation:

      • Review SAP documentation or help resources for specific instructions on linking target groups to marketing projects, as the steps may vary based on the version of SAP CRM you are using.
    5. Check for System Issues:

      • If the linkage appears correct but the error persists, there may be a system issue. In this case, consult your IT support team or SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing projects and CRMD_ORDERADM_H for accessing order management.
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may resolve the issue.
    • Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM marketing project management for a better understanding of how to manage target groups and projects effectively.

    By following these steps, you should be able to resolve the error and successfully link the target group to the marketing project.

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