How To Fix CRM_MKTPL_CGPL300 - Customizing settings for long texts not yet maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

• Message number: 300

• Message text: Customizing settings for long texts not yet maintained

What causes this issue?

Before you can create long texts, the necessary Customizing setting
need to be made.

System Response

No long texts can be created.

How to fix this error?

Procedure for System Administrators

Make the settings for text object CGPL_TEXT in transaction COMC_TEXT or
import the settings from client 000 by using transaction SCC1.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CGPL300 - Customizing settings for long texts not yet maintained ?

  The SAP error message CRM_MKTPL_CGPL300 indicates that the customizing settings for long texts in the CRM Marketing Planning module have not been maintained. This error typically arises when the system is trying to access or utilize long text functionality, but the necessary configuration has not been set up.
  Cause:
  
  Missing Customizing Settings: The primary cause of this error is that the required customizing settings for long texts in the CRM system have not been defined or activated.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings related to long texts in the CRM Marketing Planning area.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO to access the SAP Reference IMG (Implementation Guide).
  Navigate to the relevant section for CRM Marketing Planning.
  
  
  
  Maintain Long Text Settings:
  
  Look for the settings related to long texts. This may be under a section like "Basic Settings" or "Long Texts."
  Ensure that the necessary customizing settings for long texts are maintained. This may include defining text types, text determination procedures, and other related settings.
  
  
  
  Check for Documentation:
  
  Review the SAP documentation or help files related to CRM Marketing Planning and long texts to ensure that all required settings are correctly configured.
  
  
  
  Transport Requests:
  
  If the settings were supposed to be transported from another system, check the transport requests to ensure they were successfully imported. If not, you may need to re-transport the necessary customizing settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP Help documentation for CRM Marketing Planning to understand the requirements for long text settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation and support.