How To Fix CRM_MKTPL_CGPL213 - Marketing project &1 cannot be deleted; there are links to other objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

• Message number: 213

• Message text: Marketing project &1 cannot be deleted; there are links to other objects

What causes this issue?

You want to delete a marketing element. The marketing element &V1& is
linked to activities, opportunities or orders.

System Response

The marketing element cannot be deleted.

How to fix this error?

You can delete the marketing element only after you have deleted or
archived the linked objects.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CGPL213 - Marketing project &1 cannot be deleted; there are links to other objects ?

  The SAP error message CRM_MKTPL_CGPL213 indicates that a marketing project cannot be deleted because it has existing links or dependencies with other objects in the system. This is a common issue in SAP CRM when trying to delete objects that are still referenced by other entities.
  Cause:
  The primary cause of this error is that the marketing project you are trying to delete is still linked to other objects, such as:
  
  Marketing activities
  Campaigns
  Sales orders
  Other marketing projects
  Reports or analytics that reference the project
  
  These links prevent the deletion of the marketing project to maintain data integrity and avoid orphaned records.
  Solution:
  To resolve this error, you need to identify and remove the links to other objects before attempting to delete the marketing project. Here are the steps you can take:
  
  
  Identify Linked Objects:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any linked objects associated with the marketing project.
  Review the project details to see if there are any related activities, campaigns, or other dependencies.
  
  
  
  Remove or Unlink Dependencies:
  
  If you find any linked objects, you will need to either delete or unlink them from the marketing project.
  For example, if there are marketing activities linked to the project, you may need to delete those activities first.
  
  
  
  Check for Other References:
  
  Ensure that there are no other references in reports, analytics, or other modules that might be using the marketing project.
  
  
  
  Retry Deletion:
  
  Once all links and dependencies have been addressed, attempt to delete the marketing project again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the dependencies, consult the SAP documentation or your system administrator for guidance on how to identify and manage linked objects.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRM_MKTPL for managing marketing projects.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Permissions: Ensure that you have the necessary permissions to delete marketing projects and manage linked objects.
  Data Integrity: Always consider the implications of deleting objects in SAP, as it can affect reporting and data integrity across the system.
  
  By following these steps, you should be able to resolve the error and successfully delete the marketing project.