How To Fix CRM_MKTPL_CGPL002 - Marketing project &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

• Message number: 002

• Message text: Marketing project &1 does not exist

What causes this issue?

There is no marketing element with key &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you entered the correct key for the marketing element.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CGPL002 - Marketing project &1 does not exist ?

  The SAP error message CRM_MKTPL_CGPL002 indicates that a marketing project you are trying to access or manipulate does not exist in the system. This error typically occurs in the SAP Customer Relationship Management (CRM) module when working with marketing projects.
  Cause:
  
  Non-Existent Project: The marketing project ID you are trying to access does not exist in the database.
  Incorrect Project ID: There may be a typo or incorrect project ID entered in the transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or access the marketing project.
  Data Deletion: The marketing project may have been deleted or archived, making it unavailable for access.
  System Configuration: There may be issues with the configuration of the marketing project module in SAP.
  
  Solution:
  
  Verify Project ID: Double-check the marketing project ID you are using to ensure it is correct and exists in the system.
  Search for Project: Use the search functionality in the CRM system to look for the marketing project by name or other attributes to confirm its existence.
  Check Authorizations: Ensure that you have the necessary authorizations to access the marketing project. You may need to contact your system administrator to verify your user roles and permissions.
  Consult with IT: If the project ID is correct and you have the necessary authorizations, consult with your IT department or SAP support team to check if the project has been deleted or if there are any system issues.
  Review Configuration: If you are responsible for system configuration, review the settings related to marketing projects to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for accessing marketing projects.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM marketing projects to understand the structure and requirements for creating and managing marketing projects.
  User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.