How To Fix CRM_MKTPL_CCM004 - Campaign &1 could not be deleted since it contains partner campaigns


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CCM -

  • Message number: 004

  • Message text: Campaign &1 could not be deleted since it contains partner campaigns

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CCM004 - Campaign &1 could not be deleted since it contains partner campaigns ?

    The SAP error message CRM_MKTPL_CCM004 indicates that you are trying to delete a campaign in the SAP Customer Relationship Management (CRM) system, but the deletion cannot be completed because the campaign you are attempting to delete contains partner campaigns. This is a common scenario in campaign management where campaigns can have hierarchical relationships.

    Cause:

    The error occurs because:

    • The campaign you are trying to delete is a parent campaign that has one or more associated partner campaigns (child campaigns).
    • SAP CRM enforces data integrity rules that prevent the deletion of a parent campaign if it has dependent child campaigns to avoid orphaned records and maintain the integrity of the campaign structure.

    Solution:

    To resolve this error, you can follow these steps:

    1. Identify Partner Campaigns:

      • Check which partner campaigns are associated with the campaign you are trying to delete. You can do this by navigating to the campaign details in the SAP CRM system and looking for any linked or related campaigns.
    2. Delete or Modify Partner Campaigns:

      • If you no longer need the partner campaigns, you can delete them first. Make sure to review the implications of deleting these campaigns, as it may affect other marketing activities.
      • If you need to keep the partner campaigns, consider modifying them to remove the association with the parent campaign.
    3. Delete the Parent Campaign:

      • Once all partner campaigns have been deleted or disassociated, you can proceed to delete the parent campaign without encountering the error.
    4. Check for Other Dependencies:

      • Ensure that there are no other dependencies or references to the campaign you are trying to delete. This includes checking for any related marketing plans, activities, or reports.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to access campaign management functionalities.
    • Documentation: Refer to SAP Help documentation for detailed information on campaign management and the implications of deleting campaigns.
    • User Permissions: Ensure that you have the necessary permissions to delete campaigns in the SAP CRM system.
    • Testing: If you are working in a production environment, consider testing the deletion process in a development or quality assurance environment first to avoid unintended data loss.

    By following these steps, you should be able to resolve the error and successfully delete the campaign if it is appropriate to do so.

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