How To Fix CRM_MKTPL_CCM000 - Partner &1 could not be removed because of existing partner campaign


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CCM -

  • Message number: 000

  • Message text: Partner &1 could not be removed because of existing partner campaign

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CCM000 - Partner &1 could not be removed because of existing partner campaign ?

    The SAP error message CRM_MKTPL_CCM000 indicates that a partner (in this case, represented by &1) cannot be removed from a marketing campaign because there are existing associations or dependencies related to that partner in the campaign. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to manage marketing campaigns and their associated partners.

    Cause:

    1. Existing Campaign Associations: The partner you are trying to remove is still linked to one or more marketing campaigns. This could be due to active participation in the campaign or other dependencies that prevent deletion.
    2. Data Integrity Constraints: SAP enforces data integrity rules to ensure that removing a partner does not lead to orphaned records or inconsistencies in the campaign data.
    3. Locked Records: The partner record may be locked due to ongoing processes or transactions that involve the partner in the campaign.

    Solution:

    1. Check Campaign Associations:

      • Navigate to the marketing campaign in question and check the list of partners associated with it. You can do this through the CRM marketing area.
      • Identify any active campaigns that include the partner you are trying to remove.
    2. Remove from Campaign:

      • If the partner is indeed associated with a campaign, you will need to remove them from that campaign first. This can usually be done in the campaign management area of SAP CRM.
      • After removing the partner from all relevant campaigns, attempt to delete the partner again.
    3. Review Dependencies:

      • Ensure that there are no other dependencies or references to the partner in other marketing objects or transactions that might prevent deletion.
    4. Check for Locks:

      • If the partner record is locked, you may need to wait for the ongoing processes to complete or consult with your SAP administrator to unlock the record.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific steps related to managing partners in marketing campaigns.
    6. Error Logs:

      • Check the system logs for any additional error messages or warnings that might provide more context about why the partner cannot be removed.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and partners.
    • SAP Notes: Look for SAP Notes related to this error message for any patches or updates that might address known issues.
    • User Roles and Permissions: Ensure that you have the necessary permissions to modify campaign partners, as restrictions may apply based on user roles.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.

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