How To Fix CRM_MKTPL_CAUSAL055 - Document status cannot be changed until all warnings are resolved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CAUSAL - TPM causal factor related messages

• Message number: 055

• Message text: Document status cannot be changed until all warnings are resolved

What causes this issue?

Document status cannot be changed to <LS>Released</>, <LS>To Be Approved
</>, or <LS>Approved</> until all warnings in the <LS>Causal Factor</>
assignment block and <LS>Expense Type</> assignment block are resolved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CAUSAL055 - Document status cannot be changed until all warnings are resolved ?

  The SAP error message CRM_MKTPL_CAUSAL055 indicates that a document's status cannot be changed until all warnings associated with that document are resolved. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues that need to be addressed before proceeding with a status change.
  Cause:
  The error is triggered when there are warnings related to the document that must be resolved. These warnings can arise from various issues, such as:
  
  Incomplete Data: Required fields may not be filled out completely.
  Validation Errors: Certain business rules or validations may not be met.
  Dependencies: There may be dependencies on other documents or processes that need to be addressed.
  Configuration Issues: Custom configurations or settings in the system may be causing the warnings.
  
  Solution:
  To resolve the error and change the document status, follow these steps:
  
  
  Check Warnings: Review the warnings associated with the document. This can usually be done by navigating to the document in question and looking for a warning or error log.
  
  
  Resolve Issues: Address each warning individually. This may involve:
  
  Completing any missing data fields.
  Correcting any validation errors.
  Ensuring that all dependencies are satisfied.
  Adjusting any configuration settings if necessary.
  
  
  
  Revalidate the Document: After resolving the warnings, revalidate the document to ensure that all issues have been addressed.
  
  
  Change Document Status: Once all warnings are resolved, attempt to change the document status again.
  
  
  Consult Documentation: If you are unsure about the specific warnings or how to resolve them, consult the SAP documentation or help resources related to your specific CRM module.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot identify the warnings or how to resolve them, consider reaching out to SAP support or your internal IT team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues (e.g., CRMD_ORDER for managing orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the document and resolve warnings.
  Training and Documentation: Consider reviewing training materials or documentation specific to your organization's use of SAP CRM to better understand how to manage document statuses and warnings.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_CAUSAL055 error and successfully change the document status.