How To Fix CRM_MKTPL_CAUSAL035 - Mandatory causal factor field &1 must have a planned value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CAUSAL - TPM causal factor related messages

• Message number: 035

• Message text: Mandatory causal factor field &1 must have a planned value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CAUSAL035 - Mandatory causal factor field &1 must have a planned value ?

  The SAP error message CRM_MKTPL_CAUSAL035 indicates that a mandatory causal factor field in the CRM (Customer Relationship Management) module is missing a planned value. This error typically occurs when you are trying to create or update a marketing plan or campaign, and the system requires that certain fields be filled out with planned values.
  Cause:
  The error is triggered when:
  
  A mandatory field related to causal factors (which are used to analyze the effectiveness of marketing activities) is left blank or not populated with a planned value.
  The system is configured to require specific fields to be filled in for the marketing planning process, and these fields are not being populated correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Field: Check the error message for the specific field name indicated by &1. This will tell you which causal factor field is missing a planned value.
  
  
  Enter Planned Value: Navigate to the relevant marketing plan or campaign in the CRM system and ensure that the identified causal factor field is populated with a planned value. This could be a numerical value, percentage, or any other relevant data type depending on the field's requirements.
  
  
  Review Configuration: If you are unsure about which fields are mandatory or how to populate them, review the configuration settings in the CRM system. You may need to consult with your SAP administrator or a functional consultant to understand the required fields for your specific marketing planning scenario.
  
  
  Check for Data Consistency: Ensure that all related fields and data entries are consistent and valid. Sometimes, other fields may also need to be filled out to satisfy dependencies.
  
  
  Testing: After entering the required values, try to save or execute the action again to see if the error persists.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for CRM marketing planning to understand the structure and requirements of causal factors.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning, such as CRMD_ORDER for managing marketing campaigns.
  User Roles: Ensure that you have the appropriate permissions to edit the marketing plan or campaign data.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that all mandatory fields are filled out correctly, you should be able to resolve the error and proceed with your marketing planning activities in SAP CRM.