How To Fix CRM_MKTPL_CAUSAL020 - Invalid target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CAUSAL - TPM causal factor related messages

• Message number: 020

• Message text: Invalid target group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CAUSAL020 - Invalid target group ?

  The SAP error message CRM_MKTPL_CAUSAL020 indicates that there is an issue with the target group you are trying to use in your marketing planning or campaign management activities. This error typically arises when the target group specified is either invalid, does not exist, or is not accessible in the current context.
  Causes:
  
  Non-existent Target Group: The target group ID you are trying to use does not exist in the system.
  Incorrect Target Group Type: The target group may not be of the correct type for the operation you are attempting.
  Authorization Issues: The user may not have the necessary permissions to access the target group.
  Inactive Target Group: The target group may be inactive or not properly configured.
  Data Consistency Issues: There may be inconsistencies in the data related to the target group.
  
  Solutions:
  
  Verify Target Group ID: Check if the target group ID you are using is correct and exists in the system. You can do this by navigating to the target group management area in SAP.
  Check Target Group Status: Ensure that the target group is active and properly configured. If it is inactive, you may need to activate it.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and use the target group. You may need to consult with your SAP security team.
  Correct Target Group Type: Make sure that the target group is of the correct type for the operation you are performing (e.g., marketing campaign, segmentation).
  Data Consistency Check: Run any necessary data consistency checks or reports to identify and resolve any underlying data issues related to the target group.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the marketing documents and target groups.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Documentation: Refer to the SAP Help Portal for documentation on target group management and marketing planning to understand the requirements and configurations better.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.