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Message type: E = Error
Message class: CRM_MKTPL_CAUSAL - TPM causal factor related messages
Message number: 003
Message text: Duplicate causal factors for &1
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CRM_MKTPL_CAUSAL003
- Duplicate causal factors for &1 ?The SAP error message CRM_MKTPL_CAUSAL003 indicates that there are duplicate causal factors for a specific marketing plan or campaign. This error typically arises in the context of SAP Customer Relationship Management (CRM) when you are trying to create or modify a marketing plan and the system detects that the same causal factor has been assigned more than once.
Cause:
The primary cause of this error is the presence of duplicate entries for causal factors in the marketing plan. Causal factors are used to analyze the effectiveness of marketing activities, and each factor should be unique within a given context. If the same causal factor is added multiple times, the system will trigger this error to prevent data inconsistencies.
Solution:
To resolve the CRM_MKTPL_CAUSAL003 error, follow these steps:
Review Causal Factors: Go to the marketing plan or campaign where the error occurred and review the list of causal factors assigned to it. Look for any duplicates.
Remove Duplicates: If you find any duplicate causal factors, remove the extra entries so that each causal factor is unique.
Save Changes: After making the necessary adjustments, save the marketing plan or campaign again.
Validation: Ensure that the changes do not affect any other aspects of the marketing plan and that all required causal factors are still included.
Related Information:
If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
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