How To Fix CRM_MKTPL_CA010 - No partners were determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CA - Messages for Marketing Planner and Campaign Automation

• Message number: 010

• Message text: No partners were determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CA010 - No partners were determined ?

  The SAP error message CRM_MKTPL_CA010: No partners were determined typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to identify or determine the necessary partner functions for a marketing plan or campaign. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Partner Determination Procedure: The partner determination procedure may not be correctly configured for the specific marketing plan or campaign type.
  Incorrect Partner Roles: The partner roles required for the marketing plan may not be defined or assigned correctly.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data records (e.g., customer master data).
  Authorization Issues: The user may not have the necessary authorizations to view or access partner data.
  Configuration Issues: The configuration settings in the CRM system may not be set up to allow for partner determination in the specific context.
  
  Solutions:
  
  
  Check Partner Determination Procedure:
  
  Navigate to the configuration settings for partner determination in the CRM system.
  Ensure that the correct partner determination procedure is assigned to the marketing plan or campaign type.
  
  
  
  Review Partner Roles:
  
  Verify that the necessary partner roles (e.g., sold-to party, ship-to party) are defined and assigned in the marketing plan.
  Ensure that the roles are correctly set up in the partner determination procedure.
  
  
  
  Validate Master Data:
  
  Check the customer master data and ensure that all required fields are filled out correctly.
  Look for any missing or inconsistent data that could prevent partner determination.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access partner data.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings related to marketing and partner determination to ensure they are set up correctly.
  Consult with your SAP Basis or configuration team if you suspect there are broader configuration issues.
  
  
  
  Testing:
  
  After making changes, test the marketing plan or campaign again to see if the error persists.
  Use transaction codes like CRMD_ORDER to analyze the marketing document and check for partner determination.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on partner determination procedures and configuration settings.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.