How To Fix CRM_MKTPL_CA007 - There is at least one workflow item for campaign element '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CA - Messages for Marketing Planner and Campaign Automation

• Message number: 007

• Message text: There is at least one workflow item for campaign element '&1'

What causes this issue?

At least one workflow item exists for campaign element '&V1&' with
description "&V2&" for campaign '&V3&'.

System Response

The campaign element is not deleted.

How to fix this error?

Terminate the deletion process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CA007 - There is at least one workflow item for campaign element '&1' ?

  The SAP error message CRM_MKTPL_CA007 indicates that there is at least one workflow item associated with a campaign element in the SAP CRM system. This error typically arises when you attempt to delete or modify a campaign element that is currently being processed in a workflow. 
  Cause:
  
  Active Workflow: The campaign element you are trying to modify or delete has an active workflow item associated with it. This means that there are processes or approvals that are still pending or in progress.
  Dependencies: The campaign element may have dependencies on other objects or processes that are linked to the workflow.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Workflow Status:
  
  Navigate to the workflow management area in SAP and check the status of the workflow items associated with the campaign element.
  You can use transaction codes like SWI1 (Work Item Selection) to find the relevant workflow items.
  
  
  
  Complete or Terminate Workflow:
  
  If the workflow is still active and you have the necessary permissions, you can either complete the workflow or terminate it if it is no longer needed.
  Ensure that all necessary approvals or actions are taken to finalize the workflow.
  
  
  
  Remove Dependencies:
  
  If there are dependencies on other objects, ensure that those dependencies are resolved before attempting to modify or delete the campaign element.
  
  
  
  Consult with Workflow Administrator:
  
  If you are unsure about how to proceed, consult with your workflow administrator or SAP support team. They can provide guidance on how to handle the workflow items appropriately.
  
  
  
  Retry the Action:
  
  Once the workflow items are completed or terminated, you can retry the action that triggered the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 for workflow monitoring and CRMD_ORDER for campaign management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review SAP documentation on campaign management and workflows to understand how they interact and the best practices for managing them.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_CA007 error and proceed with your campaign management tasks.