How To Fix CRM_MKTPL_ASSIGN_CCM001 - Collaborative campaign information is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ASSIGN_CCM - Collaborative Campaign Management Assignments

• Message number: 001

• Message text: Collaborative campaign information is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ASSIGN_CCM001 - Collaborative campaign information is missing ?

  The SAP error message CRM_MKTPL_ASSIGN_CCM001 indicates that there is missing collaborative campaign information in the system. This error typically arises when trying to assign or manage marketing campaigns in SAP CRM, particularly when the system expects certain data to be present but cannot find it.
  Cause:
  
  Missing Data: The error usually occurs when the required collaborative campaign data is not maintained in the system. This could be due to incomplete configuration or missing entries in the relevant tables.
  Incorrect Configuration: If the marketing campaign or the related objects (like target groups, marketing plans, etc.) are not properly set up, it can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or view the collaborative campaign data.
  Integration Issues: If the system is integrated with other applications (like SAP S/4HANA or third-party systems), there might be issues in data synchronization.
  
  Solution:
  
  Check Campaign Data: Verify that all necessary data for the collaborative campaign is correctly entered in the system. This includes checking the campaign definition, target groups, and any related marketing attributes.
  Maintain Configuration: Ensure that the configuration settings for collaborative campaigns are correctly set up in the SAP system. This may involve checking transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  Authorization Check: Ensure that the user has the appropriate authorizations to access and manage collaborative campaigns. This can be checked in the user roles and profiles.
  Data Synchronization: If the system is integrated with other applications, ensure that data synchronization is functioning correctly. Check for any errors in the integration logs.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CRM you are using. There may be specific patches or updates that address this issue.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing campaigns.
  SAP Notes: Search for SAP Notes related to CRM marketing campaigns and the specific error message for additional troubleshooting steps or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_ASSIGN_CCM001 error message.