How To Fix CRM_MKTPL_APO_INT002 - Error inserting new site

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 002

• Message text: Error inserting new site

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_APO_INT002 - Error inserting new site ?

  The SAP error message CRM_MKTPL_APO_INT002 typically occurs when there is an issue with inserting a new site in the context of the integration between SAP Customer Relationship Management (CRM) and Advanced Planning and Optimization (APO). This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing master data.
  Possible Causes:
  
  Data Inconsistencies: The data being sent to APO may not meet the required format or may contain invalid entries.
  Missing Master Data: Required master data (like location, product, or customer data) may not exist in the system.
  Configuration Issues: There may be configuration settings in either CRM or APO that are not correctly set up.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  Technical Issues: There could be underlying technical issues, such as problems with the database or network connectivity.
  
  Solutions:
  
  Check Data Validity: Ensure that all the data being sent to APO is valid and conforms to the expected formats. Validate the site data for any inconsistencies.
  Verify Master Data: Confirm that all required master data is available and correctly maintained in both CRM and APO. This includes checking for the existence of locations, products, and other relevant entities.
  Review Configuration: Check the configuration settings in both CRM and APO to ensure they are correctly set up for integration. This may involve reviewing the integration model and settings in transaction codes like CRMD_ORDER or CIF.
  Authorization Check: Ensure that the user executing the operation has the necessary authorizations to create or modify sites in the system.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue. Use transaction codes like SLG1 to check application logs.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Integration Framework: Understanding the integration framework between CRM and APO can help in troubleshooting issues related to data transfer.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CIF (Core Interface) for integration settings and CRMD_ORDER for CRM order management.
  Documentation: Review SAP documentation related to CRM and APO integration for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL_APO_INT002 error.