How To Fix CRM_MKTPL_ALLOC801 - Error when revoking reference data reference for start/end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ALLOC - Message Marketing Planning Allocation

• Message number: 801

• Message text: Error when revoking reference data reference for start/end date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ALLOC801 - Error when revoking reference data reference for start/end date ?

  The SAP error message CRM_MKTPL_ALLOC801 typically occurs in the context of marketing planning and allocation processes within the SAP Customer Relationship Management (CRM) module. This error is related to issues with reference data, particularly when trying to revoke or modify the start and end dates of marketing plans or allocations.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Date Range: The start date may be after the end date, or the dates may not align with the expected format or range defined in the system.
  Locked or Inactive Data: The reference data you are trying to revoke may be locked or inactive, preventing changes.
  Dependencies: There may be dependencies on the reference data that prevent it from being revoked, such as ongoing campaigns or allocations that rely on that data.
  Authorization Issues: The user may not have the necessary permissions to revoke or modify the reference data.
  
  Solution:
  To resolve the CRM_MKTPL_ALLOC801 error, you can take the following steps:
  
  Check Date Validity: Ensure that the start and end dates are valid and that the start date is not after the end date. Adjust the dates if necessary.
  Review Data Status: Check if the reference data is active and not locked. If it is locked, you may need to unlock it or wait until it is available for modification.
  Analyze Dependencies: Investigate if there are any active campaigns or allocations that depend on the reference data. You may need to deactivate or complete those before revoking the reference data.
  User Permissions: Verify that the user attempting to revoke the reference data has the necessary authorizations. If not, consult with your SAP security administrator to obtain the required permissions.
  Consult Logs: Check the application logs for more detailed error messages or warnings that could provide additional context for the issue.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error. You can also reach out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing marketing plans and allocations, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  Documentation: Review SAP documentation related to marketing planning and allocation processes for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTPL_ALLOC801 error and implement an appropriate solution.