How To Fix CRM_MKTPL_ALLOC152 - Allocation data not saved; unable to proceed with update request

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ALLOC - Message Marketing Planning Allocation

• Message number: 152

• Message text: Allocation data not saved; unable to proceed with update request

What causes this issue?

The update function cannot be performed because there is no existing
allocation data saved to the database. The update function should only
be used if an allocation has been generated, saved, and released to
Mobile Sales. You should use it when actual quantities have started to
be updated from Mobile Sales and you want to update the target group
without however regenerating the entire allocation and losing the actual
quantities updated (or sold).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you choose to <ZH>generate</> the allocation, the system will
calculate the planned quantity, and also rank the allocation data if
appropriate.
The <LS>Update</> function is used to recalculate the existing
allocation on the basis of the new allocation (after it has been
released).
Use <ZH>Generate</> before the allocation is released, and <ZH>Update</>
after it has been released. If you generate the allocation after it has
been released, this will reset the original values.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ALLOC152 - Allocation data not saved; unable to proceed with update request ?

  The SAP error message CRM_MKTPL_ALLOC152 indicates that the allocation data could not be saved, which prevents the system from proceeding with the update request. This error typically occurs in the context of marketing planning and allocation processes within SAP CRM (Customer Relationship Management).
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to perform the allocation or update the data.
  System Configuration: There could be configuration issues in the marketing planning module that prevent the allocation from being saved.
  Technical Errors: There may be underlying technical issues, such as database locks or system performance problems, that are preventing the update from being processed.
  Business Logic Errors: The business logic defined in the system may not allow the allocation due to certain conditions not being met.
  
  Solutions:
  
  Check Data Validity: Review the data being processed for any inconsistencies or missing mandatory fields. Ensure that all required information is correctly filled out.
  Review Authorizations: Verify that the user has the necessary permissions to perform the allocation. If not, consult with your SAP security team to grant the required authorizations.
  Configuration Review: Check the configuration settings in the marketing planning module to ensure they are set up correctly. This may involve consulting with a functional consultant or reviewing the customizing settings.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Database Locks: Investigate if there are any database locks that might be preventing the update. You can use transaction SM12 to check for locks.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SLG1: For viewing application logs.
  SM12: For checking and managing database locks.
  SE80: For reviewing the development objects related to the allocation process.
  
  
  Documentation: Review the SAP documentation for the marketing planning module to understand the expected data flow and requirements for allocations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.