How To Fix CRM_MKTPL728 - Hierarchy node is not valid within marketing project's dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 728

• Message text: Hierarchy node is not valid within marketing project's dates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL728 - Hierarchy node is not valid within marketing project's dates ?

  The SAP error message CRM_MKTPL728 indicates that a hierarchy node is not valid within the date range of a marketing project. This typically occurs when you are trying to use a hierarchy node (such as a campaign or a marketing plan) that is either outside the defined start and end dates of the marketing project or is not properly configured.
  Cause:
  
  Date Mismatch: The hierarchy node you are trying to use has a validity period that does not overlap with the marketing project's dates.
  Incorrect Configuration: The hierarchy node may not be correctly set up in the system, leading to it being considered invalid.
  Hierarchy Node Status: The status of the hierarchy node may not allow it to be used in the context of the marketing project.
  
  Solution:
  
  Check Dates: Verify the start and end dates of both the marketing project and the hierarchy node. Ensure that the hierarchy node's validity period overlaps with the marketing project's dates.
  Adjust Dates: If the hierarchy node is valid but the dates do not match, consider adjusting the dates of either the marketing project or the hierarchy node to ensure they align.
  Review Hierarchy Node Configuration: Check the configuration of the hierarchy node to ensure it is set up correctly and is active.
  Status Check: Ensure that the hierarchy node is in a status that allows it to be used in the marketing project. If it is inactive or in a draft state, it may not be usable.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to manage hierarchy nodes and marketing projects.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage marketing projects and hierarchy nodes.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  User Permissions: Ensure that you have the necessary permissions to access and modify the marketing project and hierarchy nodes.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.