How To Fix CRM_MKTPL709 - Target group description &1 is not unique; use the input help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 709

• Message text: Target group description &1 is not unique; use the input help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL709 - Target group description &1 is not unique; use the input help ?

  The SAP error message CRM_MKTPL709 indicates that there is a problem with the target group description you are trying to use in the SAP CRM system. Specifically, it means that the description you entered is not unique, and the system has found multiple entries that match the description you provided. This can occur when you are trying to create or modify a target group in the marketing module of SAP CRM.
  Cause:
  
  Non-Unique Description: The description you are trying to use for the target group already exists in the system with the same or similar name. This can happen if multiple target groups have been created with similar descriptions.
  Data Entry Error: There may have been a typographical error or inconsistency in the way the description was entered, leading to confusion in the system.
  Database Issues: In some cases, there may be issues with the database that cause it to return multiple entries for a single description.
  
  Solution:
  
  Use Input Help: The error message suggests using the input help (F4 help) to select a unique target group description. This will allow you to see all available target groups and choose one that is unique.
  Check Existing Target Groups: Navigate to the target group management area in SAP CRM and review the existing target groups. Look for descriptions that are similar to the one you are trying to use and consider modifying your entry to ensure it is unique.
  Modify Description: If you have control over the descriptions, consider modifying the description you are trying to use to make it more specific or distinct.
  Consult with Colleagues: If you are unsure about the existing target groups, consult with colleagues or team members who may have more knowledge about the target groups in the system.
  Database Cleanup: If you suspect that there are duplicate entries due to data issues, you may need to perform a cleanup of the database or consult with your SAP administrator for assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to target group management in your version of SAP CRM.
  Documentation: Refer to the SAP Help Portal for detailed documentation on managing target groups and understanding error messages in SAP CRM.
  
  By following these steps, you should be able to resolve the CRM_MKTPL709 error and successfully manage your target groups in SAP CRM.