How To Fix CRM_MKTPL602 - Form cannot be deleted; define a new default form

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 602

• Message text: Form cannot be deleted; define a new default form

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The system does not let you delete a form.,,

System Response

How to fix this error?

You cannot delete the form but you can select another form. When you
select another form, this one is automatically deselected.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL602 - Form cannot be deleted; define a new default form ?

  The SAP error message CRM_MKTPL602 indicates that a specific form cannot be deleted because it is currently set as the default form in the system. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to delete a marketing plan or a related form that is still in use.
  Cause:
  
  Default Form Setting: The form you are trying to delete is marked as the default form for a particular marketing plan or activity.
  Dependencies: There may be other objects or processes that depend on this form, preventing its deletion.
  
  Solution:
  To resolve this error, you need to define a new default form before attempting to delete the existing one. Here are the steps to do this:
  
  
  Access the Form Configuration:
  
  Navigate to the relevant area in SAP CRM where forms are managed (e.g., transaction code CRMD_ORDER or through the SAP Easy Access menu).
  
  
  
  Identify the Current Default Form:
  
  Check the current default form that is set for the marketing plan or activity you are working with.
  
  
  
  Create or Select a New Default Form:
  
  If you have an existing form that you want to set as the new default, select it.
  If you need to create a new form, do so by following the appropriate steps in the form creation process.
  
  
  
  Set the New Default Form:
  
  Once you have identified or created a new form, set it as the default form for the relevant marketing plan or activity.
  
  
  
  Delete the Old Form:
  
  After successfully setting a new default form, you can now attempt to delete the old form again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for managing marketing forms.
  Authorization: Ensure you have the necessary authorizations to make changes to forms and marketing plans.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific procedures related to form management in SAP CRM.
  Testing: After making changes, it’s a good practice to test the new default form to ensure it meets your requirements before fully transitioning away from the old form.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.