How To Fix CRM_MKTPL317 - Trade promotion dates must be within Hierarchy Group &1 validity dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 317

• Message text: Trade promotion dates must be within Hierarchy Group &1 validity dates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL317 - Trade promotion dates must be within Hierarchy Group &1 validity dates ?

  The SAP error message CRM_MKTPL317 indicates that the trade promotion dates you are trying to set do not fall within the validity dates of the associated hierarchy group. This error typically occurs in the context of managing trade promotions within the SAP Customer Relationship Management (CRM) module, particularly in the Marketing area.
  Cause:
  The error arises when:
  
  The start or end date of the trade promotion you are trying to create or modify is outside the validity period of the hierarchy group to which the promotion is linked.
  The hierarchy group has specific validity dates that define when it is active, and your promotion dates must align with these dates.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Hierarchy Group Validity Dates:
  
  Navigate to the hierarchy group in question and check its validity dates. You can do this by accessing the relevant transaction in SAP (e.g., using transaction code CRMD_ORDER or CRM_MKTPL).
  Ensure that the start and end dates of your trade promotion fall within these validity dates.
  
  
  
  Adjust Trade Promotion Dates:
  
  If the trade promotion dates are outside the hierarchy group's validity, adjust the promotion dates to ensure they are within the valid range.
  If necessary, you may need to create a new hierarchy group with the appropriate validity dates that encompass your desired promotion dates.
  
  
  
  Review Hierarchy Group Settings:
  
  If the hierarchy group is not set up correctly, you may need to review its configuration. Ensure that it is defined properly and that the validity dates are set according to your business requirements.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the hierarchy group settings or how to adjust the dates, consult the SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRMD_ORDER: Used for managing CRM orders, including trade promotions.
  CRM_MKTPL: Used for marketing planning and managing marketing-related data.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any known issues or updates related to this error message.
  Review the SAP Help Portal for detailed documentation on trade promotions and hierarchy groups.
  
  
  
  Best Practices:
  
  Always ensure that your trade promotions are planned in alignment with the hierarchy groups to avoid such errors.
  Regularly review and update hierarchy groups to reflect any changes in business strategy or marketing campaigns.
  
  
  
  By following these steps, you should be able to resolve the CRM_MKTPL317 error and successfully manage your trade promotions within SAP.