How To Fix CRM_MKTPL308 - &1 &2 period does not end on a work day


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 308

  • Message text: &1 &2 period does not end on a work day

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL308 - &1 &2 period does not end on a work day ?

    The SAP error message CRM_MKTPL308 indicates that a specified period does not end on a workday. This error typically arises in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.

    Cause:

    The error occurs when you attempt to define a planning period (such as a campaign duration) that ends on a day that is not considered a workday according to the system's calendar settings. This can happen if:

    • The end date of the period falls on a weekend (Saturday or Sunday).
    • The end date coincides with a public holiday or a non-working day defined in the system.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Calendar Settings:

      • Go to the transaction code SCAL to check the factory calendar settings. Ensure that the workdays and holidays are correctly defined.
    2. Adjust the Period:

      • Modify the end date of the planning period to ensure it falls on a workday. You can do this by:
        • Changing the end date to the nearest workday.
        • Extending the period to include additional workdays if necessary.
    3. Use the Planning Calendar:

      • When defining periods, utilize the planning calendar to visually confirm that the end date is a workday.
    4. Consult with Your SAP Administrator:

      • If you are unsure about the calendar settings or how to adjust the dates, consult with your SAP administrator or a colleague familiar with the system configuration.

    Related Information:

    • Transaction Codes:

      • SCAL: To view and maintain the factory calendar.
      • CRMD_ORDER: To access the CRM order management area where you might be defining marketing plans.
    • Documentation:

      • Refer to SAP Help documentation for CRM marketing planning for more detailed information on how to set up periods and manage calendars.
    • SAP Notes:

      • Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to this error message.

    By ensuring that the defined periods align with the workdays in your system's calendar, you should be able to resolve the CRM_MKTPL308 error effectively.

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