How To Fix CRM_MKTPL291 - Type cannot be changed since the to-do exists for the campaign type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 291

• Message text: Type cannot be changed since the to-do exists for the campaign type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL291 - Type cannot be changed since the to-do exists for the campaign type &1 ?

  The SAP error message CRM_MKTPL291 indicates that a campaign type cannot be changed because there are existing to-dos associated with that campaign. This is a common issue in SAP CRM when trying to modify campaign details that are linked to tasks or activities that have already been created.
  Cause:
  The primary cause of this error is that the campaign type you are trying to change is currently linked to one or more to-dos (tasks or activities) that have been created for that campaign. SAP enforces this restriction to maintain data integrity and ensure that all related activities are consistent with the campaign type.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing To-Dos: 
  
  Navigate to the campaign in question and check for any existing to-dos or activities associated with it. You can do this by going to the campaign details and looking for the related tasks or activities.
  
  
  
  Delete or Modify To-Dos:
  
  If you find any to-dos that are linked to the campaign, you will need to either delete them or modify them to remove the association with the campaign type you want to change. Ensure that you have the necessary permissions to perform these actions.
  
  
  
  Change Campaign Type:
  
  Once all associated to-dos have been addressed (deleted or modified), you should be able to change the campaign type without encountering the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of deleting or modifying to-dos, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements in place, ensure that these do not interfere with the standard behavior of campaign management in SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access campaign management and view related to-dos.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  User Permissions: Ensure that you have the appropriate permissions to modify campaigns and associated to-dos.
  Testing: After making changes, test the campaign functionality to ensure that everything works as expected.
  
  By following these steps, you should be able to resolve the CRM_MKTPL291 error and successfully change the campaign type.