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Message type: E = Error
Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages
Message number: 260
Message text: Enter a business partner hierarchy
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CRM_MKTPL260
- Enter a business partner hierarchy ?The SAP error message CRM_MKTPL260, which states "Enter a business partner hierarchy," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a business partner hierarchy to be specified, but none has been provided.
Cause:
- Missing Business Partner Hierarchy: The most common cause of this error is that the user has not entered a business partner hierarchy in the relevant field.
- Incorrect Configuration: The system may not be properly configured to recognize or utilize business partner hierarchies.
- User Role/Authorization Issues: The user may not have the necessary permissions to access or view the business partner hierarchy.
Solution:
Enter a Business Partner Hierarchy:
- Navigate to the relevant transaction or screen where the error occurred.
- Look for a field labeled "Business Partner Hierarchy" or similar.
- Enter the appropriate business partner hierarchy that is relevant to your transaction.
Check Configuration:
- Ensure that the business partner hierarchy is correctly set up in the system. This may involve checking the configuration settings in the SAP CRM system.
- You may need to consult with your SAP administrator or a functional consultant to verify that the hierarchy is defined and active.
User Authorization:
- Verify that the user has the necessary authorizations to access business partner hierarchies. This may involve checking user roles and permissions in the SAP system.
Consult Documentation:
- Review SAP documentation or help resources for additional guidance on how to work with business partner hierarchies in your specific version of SAP CRM.
Contact Support:
- If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
Related Information:
By following these steps, you should be able to resolve the error and successfully enter a business partner hierarchy in your SAP CRM system.
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