How To Fix CRM_MKTPL222 - Priority &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 222

• Message text: Priority &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL222 - Priority &1 does not exist ?

  The SAP error message CRM_MKTPL222, which states "Priority &1 does not exist," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing planning or related activities. This error indicates that the system is trying to reference a priority level that has not been defined or does not exist in the system.
  Cause:
  
  Missing Configuration: The priority level that is being referenced in the transaction or process has not been configured in the system.
  Incorrect Input: The user may have entered an incorrect priority value that does not match any existing entries in the system.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing entries in the priority configuration.
  Custom Development: If there are custom developments or enhancements, they may be referencing a priority that is not defined.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for marketing planning in SAP CRM.
  Ensure that the priority levels are defined correctly. This can typically be found in the customizing settings under:
  
  SPRO ? SAP Customizing Implementation Guide ? CRM ? Marketing ? Basic Settings ? Define Priorities.
  
  
  If the priority does not exist, create a new entry with the required details.
  
  
  
  Verify Input:
  
  Double-check the input values being used in the transaction or process that triggered the error. Ensure that the priority being referenced is valid and exists in the system.
  
  
  
  Data Consistency:
  
  If the error occurred after a data migration, review the migration process to ensure that all necessary data, including priorities, was transferred correctly.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for the specific transaction or process to understand the expected values for priorities.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing priorities, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify priority settings in the system.
  
  By following these steps, you should be able to resolve the error message CRM_MKTPL222 and ensure that the priority levels are correctly configured in your SAP CRM system.