How To Fix CRM_MKTPL157 - Account &1 is invalid; hierarchy nodes must be in node &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 157

• Message text: Account &1 is invalid; hierarchy nodes must be in node &2

What causes this issue?

The hierarchy node entered in the account field is not valid.
You can only assign hierarchy nodes from a single account hierarchy
tree.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The hierarchy tree from which you can assign hierarchy nodes in the
account fields is defined in Customizing via the following menu path:
<ZK>Customer Relationship Management -> Trade Promotion Management ->
Basic Data -> Assign Planning Account Hierarchies</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL157 - Account &1 is invalid; hierarchy nodes must be in node &2 ?

  The SAP error message CRM_MKTPL157 indicates that there is an issue with the account hierarchy in the context of marketing planning or related activities. Specifically, the error states that the account you are trying to use is invalid because it does not belong to the specified hierarchy node.
  Cause:
  
  Invalid Account: The account you are trying to use (denoted as &1) is not valid in the context of the hierarchy node (denoted as &2) you are working with.
  Hierarchy Structure: The account may not be properly assigned to the hierarchy or may not exist in the specified hierarchy node.
  Data Consistency: There may be inconsistencies in the data, such as missing or incorrectly configured hierarchy nodes or accounts.
  
  Solution:
  
  
  Check Account Assignment:
  
  Verify that the account you are trying to use is correctly assigned to the hierarchy node specified in the error message.
  You can do this by navigating to the relevant hierarchy structure in the SAP system and checking the account assignments.
  
  
  
  Review Hierarchy Configuration:
  
  Ensure that the hierarchy is correctly configured and that all necessary nodes and accounts are included.
  If the account is not part of the hierarchy, you may need to add it to the appropriate node.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the hierarchy or account assignments.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to review the marketing documents and their associated accounts.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing account hierarchies in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing accounts and CRMD_ORDER for managing marketing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify account and hierarchy data.
  
  By following these steps, you should be able to resolve the error and ensure that your account hierarchy is correctly configured in SAP.