How To Fix CRM_MKTPL145 - Enter planning account and sales area

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 145

• Message text: Enter planning account and sales area

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

To plan a trade promotion, you need to enter a sales area and a planning
account.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL145 - Enter planning account and sales area ?

  The SAP error message CRM_MKTPL145 ("Enter planning account and sales area") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a marketing plan or related object without providing the necessary planning account and sales area information.
  Cause:
  
  Missing Data: The planning account and sales area fields are mandatory for the operation you are trying to perform. If these fields are left blank, the system will trigger this error.
  Incorrect Configuration: There may be issues with the configuration of the marketing planning settings in your SAP system.
  User Role/Authorization: The user may not have the necessary authorizations to access or modify the planning account or sales area.
  
  Solution:
  
  
  Enter Required Information: 
  
  Ensure that you fill in the Planning Account and Sales Area fields before saving or processing the transaction.
  The planning account typically refers to the account responsible for the marketing activities, while the sales area includes details like sales organization, distribution channel, and division.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system related to marketing planning. Ensure that the necessary settings for planning accounts and sales areas are correctly defined.
  You may need to consult with your SAP Basis or configuration team to verify that everything is set up correctly.
  
  
  
  User Authorization:
  
  Check if the user has the necessary authorizations to access the planning account and sales area. If not, the user may need to be granted additional permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific transaction or process you are working with. This can provide insights into any additional requirements or configurations needed.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to marketing planning in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Training and Documentation: Ensure that users are trained on the importance of entering all required fields in marketing planning transactions to avoid similar issues in the future.
  
  By addressing the missing information and ensuring proper configuration and authorization, you should be able to resolve the CRM_MKTPL145 error effectively.